Technical Support Package (Remote assistance via secure VPN) 30 Mins


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Purchase our remote assistance via secure VPN here

Our qualified technician(s) can help you resolve any issues with your PC, laptop, home network, AV system, even home automation.

How does this work?

Once your order is received by us, we’ll contact you directly via live chat and then advise the next steps to take. If you have a computer issue, we can connect to it remotely (if required to do repairs) via the secure, multi-platform ANYDESK client (shown below).

If you wish to skip ahead to save time you can download the Anydesk client here.

Simply Choose your Operating System of choice (as shown below):

What next?

Our technical support person will contact you via the live chat, which you can access by clicking the blue and white button in the bottom right of your screen.

Our technical skills: 

Network Administration

Audio Visual (AV) Systems and hardware

UC (Unified Communications)

Cyber security

Cisco Networking

Managed Network switches

Unifi hardware & cloud management

KNX building automation (advanced)

Problem Solving

Computer repairs

Dante audio networks

Multicast network deployment

VLAN management

Building Automation

Modbus TCP / RTU

Virtual Private Network (VPN)

IP cameras

Information Technologies


Office 365




Smart home technology

DSP Design



IT diagnostics

Electronic repairs to component level

Local Area Network (LAN)

Internet of Things (IoT)

Shure advanced wireless training

AP optimisation

Q-SYS designer

ControlSpace Designer

Tesira design software


DMX512 (lighting controllers)

Real Time Streaming Protocol (RTSP)

HVAC gateway integration (Home Automation)

DALI (Digital Addressable Lighting Interface)

Samba Network Share (SMB)

Android Hardware Support


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