Purchase our remote assistance via secure VPN here
Our qualified technician(s) can help you resolve any issues with your PC, laptop, home network, AV system, even home automation.
How does this work?
Once your order is received by us, we’ll contact you directly via live chat and then advise the next steps to take. If you have a computer issue, we can connect to it remotely (if required to do repairs) via the secure, multi-platform ANYDESK client (shown below).
If you wish to skip ahead to save time you can download the Anydesk client here.
Simply Choose your Operating System of choice (as shown below):
Our technical support person will contact you via the live chat, which you can access by clicking the blue and white button in the bottom right of your screen.
Our technical skills:
Audio Visual (AV) Systems and hardware
UC (Unified Communications)
Managed Network switches
Unifi hardware & cloud management
KNX building automation (advanced)
Dante audio networks
Multicast network deployment
Modbus TCP / RTU
Virtual Private Network (VPN)
Smart home technology
Electronic repairs to component level
Local Area Network (LAN)
Internet of Things (IoT)
Shure advanced wireless training
Tesira design software
DMX512 (lighting controllers)
Real Time Streaming Protocol (RTSP)
HVAC gateway integration (Home Automation)
DALI (Digital Addressable Lighting Interface)
Samba Network Share (SMB)
Android Hardware Support